With over 10 years of experience in customer experience, employee engagement and branding, our eBook library aims to be a rich collection of best-practice knowledge to help our clients unleash their full potential.
Benchmarking Studies Overviews
How loyal are consumers to the brands they buy from, and what are the key elements that businesses must focus on to increase customer loyalty, positive word-of-mouth and growth? Compare your organisation to others within your industry, with a clear breakdown of the results across competitors.
Engaged Marketing Case Studies
Explore real case studies where we have played a pivotal role in branding, customer strategy, company culture, and Net Promoter Score® results.
The State of Employee Engagement in 2015 Australia represents a massive undertaking of 3361 employees from across the country, using an abundance of insightful survey questions. This paper analyses the depth of employee engagement in Australia, and provides recommendations for action based upon the key insights obtained. In this paper, you will learn the state of employee engagement according to three key, well-explained measures and determine the major drivers behind those results. This paper provides invaluable insights for organisations of any size.