Engaged Marketing: NPS Benchmarks 2010
NEW: Australian B2C Industry Reports
Engaged Marketing is proud to announce the release of the 2010 NPS Benchmark reports for providers of consumer products and services in 4 major industry sectors: Banking, Cars, Motor Insurance & Property Insurance.
These reports cover the following:
- Which marketing channels have the greatest influence on purchasing decisions
- NPS scores by brand
- Customers reasons for their recommend score
- NEW Word of Mouth insights including the following:
- Number of positive comments consumers make about their own brands
- Number of negative comments consumers make about their own brands
- Number of positive comments needed to neutralise a single negative comment
Banking | $695 | Learn more
Property Insurance | $595 | Learn more
Cars | $595 | Learn more
Motor Insurance | $595 | Learn more
Read the press release for report highlights.
Terms:
The PDF file that will be available to the recipient as a result of this purchase contains copyrighted material and is intended for use by the recipient. It may not be distributed outside his or her organisation. For detailed Terms and Conditions please click here.
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