Legal Notices & Policies
1. Trademarks
Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
2. Copy of License Agreement
Copyright in this publication is owned by Engaged Marketing Pty Ltd. The publication is sold on the basis that the purchaser agrees not to copy the material contained within it for other than the purchasers own internal purposes. By purchasing Engaged Marketing 2010 Loyalty and Recommendation Study you acknowledge and agree by purchasing that the Study is a copyrighted work containing confidential information of Engaged Marketing Pty Ltd ("Engaged Marketing"), which is licensed, not sold. Engaged Marketing hereby grants to you a non-exclusive, non-transferable, worldwide license to use the Report and its contents solely for the internal analysis purposes of the Company. Engaged Marketing Pty Ltd owns the Report and all copies thereof. You further agree (a) you will not distribute, disclose, or share the Report or its contents, in whole or in part, with any person who is not an employee of your Company; (b) you may make a reasonable number of copies of the Report, in whole or in part, solely for your Company's internal analysis purposes; and (d) if you distribute, disclose, or share the Report with other employees of your Company, you will ensure those employees comply with the terms set forth in sections (a) through (c). You represent and warrant that you have the right to legally bind the Company to these terms. In the event that the purchaser wishes to use or quote from the material in this publication — in advertisements, papers, reports, or opinions prepared for any other person — it is agreed that permission will first be sought from Engaged Marketing Pty Ltd and it will be sourced to: Engaged Marketing.
3. Limit of Liability/ Disclaimer of Warranty:
We have used our best efforts in preparing this report. This report is report is provided to you on an "as is" basis. We make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. We shall not be liable of any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.
Net Promoter, NPS and Net Promoter Score are registered trademarks of Satmetrix Systems Inc., Bain & Company and Fred Reichheld |
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