Author Archives: Chris Roberts

Net Promoter Score® & becoming a great lover

I read a fascinating book recently called The Big Moo by Seth Godin. This book is a follow up to The Purple Cow also by Seth Godin which, as everyone knows, is a massive best seller. The Big Moo is a collection of articles by 30 + business leaders including Guy Kawasaki, Tom Peters, Alan [...]

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Chris Roberts,
Director Engaged Marketing
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